01) What ISO certification does KUTCHINA hold?
It holds ISO 9001:2008 TUV NORD Germany certification.
02) What is KUTCHINA all about?
Kutchina a brand of Bajoria Appliances Pvt. Ltd. Established in 2000 is the pioneer in India to bring Auto clean kitchen Chimneys with Filter-Free oil collector system.It also brings the latest ,top of the line German Technology though Kitchen appliances like Electric Hobs,Gas stoves,wter purifiers among others
03) Why should a customer opt for KUTCHINA kitchen appliances over other kitchen appliances that available?
A customer should opt for Kutchina kitchen Appliances over other commercial Appliances ,because Quality is our watchword. We pay meticulous attention to product design,aesthetics,functionality and above all safety. To sustain long term customer delight, we also bring to the table timely and competent after sales services. To keep pace with and anticipate customer needs and comforts ,we invest in a continouos R & D system. We have constantly raised our bar in the quality of our products as well as infrastructure to provide superior quality at a competitive price.
04) What kind of warranty and guarantee system do you offer for your products?
For Electric Chimneys,we offer Life time Warranty,on Chimney Motor. while for Electric hobs,water purifier,Induction cooker we offer 1 year Warranty.
05) Where to find kutchina range of products?
We Cater to our Consumers basically through two mode of marketing-Direct and Indirect. Direct marketing is our Door to Door Marketing where our Sales man visit your home and show the Demo of our Products . Apart from this,you will be able to see our Products Gallery at various showrooms and gallery located all throughout India.
06) What are the various payment terms and mode?
Various Payment terms and Mode available are -Cash.Cheque and Demand Draft..
07) What are the available price range for kutchina appliances?
Our Products are available in various price range to cater to all groups of Consumers.The price range start from Rs.5000 and extend till Rs.26,000 for higher end Kitchen Appliances Products.
08) Where we can find display of kutchina appliances to get the actual glimpse of it?
We have around about 13 Galleries all over India where you can find display of Kutchina Modular Kitchen ,kitchen Accessories and various range of Kutchina Kitchen Appliances.You can visit this gallery and have the actual look and feel of it. Kindly visit contact us pages to know the exact location.
09) What is the process to initiate business association with kutchina?
In order to initiate Business with us, you should first tell us your Preferred mode of conducting Business either as distributor, ealer or Franchisee. Then you should mention your Area of operation. With the basis of this information,our Dealer Co-ordinator will contact you ,if that particular area is vacant for Business, we will let you know the necessary formalities required to start the operation.Visit www.kutchina.com/joinourbusiness to submit Business Association Form.
10) What are the after sales service provided by kutchina?
After the sales of our products,Our service technician visit the home and install the appliances as per your requirements and also provide a training session for proper maintenance of the Appliance. In future whenever you face further problems of service,you can contact our service centers anytime and service technician will be at your doorstep within 24 hours to provide you hassle Free services.
11) How to locate the nearest service centre for any kind of service related problems?
For any kind of Service related problems,you can call any time our service centre located in different areas of the city,you will be provided with instant service to your Satisfaction. To view your nearest service centre, Kindly visit contact us pages to know the exact location.
12) Do you provide a plan for ktchen platform?
We will show you how to choose Kitchens on the basis of different kitchen layouts.This way you will know from the outset how every kitchen unit and drawer can be fitted out to create effective furniture for each activity zone. Intelligent Kitchen probably ensure efficient,non-crossing workflows and short walking distances.
13) How do i contact you for sales,post-sale,service or any other company and product related query?
For any kind of query,be it product,services,business association,jobs or company related query kindly mail us at kutchina@rediffmail.com or enquiry@kutchina.com
14) How to know the Genuinity of the Product Purchase Point?
Under Contact Us menu, you will get all the Kutchina contacts in your area.
15) How to Maintain the product for healthy long lasting life?
Maintenance & cleaning process.Then Customer need to do Annual Maintenance contract Mail at amcservice@kutchina.com or give the link of AMC form
16) How to know which model of chimney is suitable for the Kitchen?
According to the space,length ,breadth